Insights into the Future of Financial Services

Like in every industry, banks can rely on one thing: change is the only constant. However, keeping up with this change in the current macroeconomic landscape is more challenging than ever. Customer expectations are rapidly evolving towards more personalized and digital banking experiences. Newcomers are entering the industry with disruptive business models powered by advanced technology to respond to these expectations. And at the same time budget restrictions, new regulations and guidelines for corporate responsibility require banks to critically look at their operations and strategy. In this overview, we provide you with insights that can help you shape the future of your organisation and stay ahead of the changes rather than just react to it.

Articles

4 vital steps for banks to successfully integrate ESG in their operations

The biggest barriers banks have to break for process optimisation

How banks can lower TCO in their digitalization journey

Trends & Developments in Banking

Whitepaper: The future of banking

Relevant Cases

Credit Application Rural

A risk assessment tool to digitize and automate credit loan requests for the Australia and New Zealand regions of Rabobank.

IDB Mobile

A mobile app which allows over 500,000 customers in Germany to access and manage their accounts.

MijnHuurcommissie & HIP

A new portal for the employees of the Rent Assessment Committee to complete the primary process for handling procedures in an efficient and clear manner, as well as a customer portal where tenants and landlords can submit requests and view their status.

IDB Customer Onboarding

A customer onboarding app for customers in Belgium and Germany that allows them to open a new Rabobank International Direct Banking bank account in minutes instead of days.