AI agents in business processes scan
Are your business processes ready for AI agents? Know within two weeks where you stand and what needs to be in place first.
Are your business processes ready for AI agents? Know before you build.
Organisations invest in AI agents for sales, operations, customer service and finance. But fragmented data, immature processes and unclear governance mean many initiatives stall or fail to deliver expected value.
This scan maps your readiness for AI agents in business processes across five dimensions and gives you a concrete plan to adopt AI responsibly and at scale.
What we assess
Five dimensions of business process readiness
Each dimension receives a score, a clear explanation and concrete recommendations for next steps.
- Business process maturity — process standardisation, repetitive activities, decision complexity, human handover moments, use case potential
- Data & knowledge — data quality, accessibility, documentation maturity, structured vs. unstructured data, information fragmentation
- Technology & IT landscape — application landscape, API availability, integration capabilities, automation tooling, cloud readiness
- Security, governance & risk — AI governance, privacy and compliance, IP protection, auditability, responsible AI policies
- Organisation & culture — leadership alignment, employee adoption, change management, skills and enablement, innovation culture
How we work
| 01 | Intake & questionnaire Digital questionnaire followed by a kick-off session with key stakeholders from business, IT and management. |
| 02 | Process & data review Review of process documentation, data landscape and existing automation and AI tooling in use. |
| 03 | Interviews & workflow observations Our consultants speak with business and IT stakeholders and observe workflows to understand how processes work in practice. |
| 04 | Analysis & scoring We assess all five dimensions, identify risks and bottlenecks, and prioritise the most promising AI agent opportunities for your organisation. |
| 05 | Presentation & roadmap Findings presented to business leadership and MT with a concrete action plan: which use cases to pursue first, what to fix and what to defer. |
Right for you if
- You want to automate knowledge-intensive or repetitive business processes using AI
- You have run AI experiments but struggle to scale them into production
- You are unsure which processes are realistic candidates for AI agents
- Leadership needs to make decisions on AI investment and wants a clear starting point