Watch replay Q & A session with award winners
The contenders for this year's Customer Impact Awards included anything from technologies that improve the home buying and selling experience in the world's most competitive housing market to translating crucial COVID-19 restrictions and updates into over 18 languages for European travellers. The contenders for this year's Customer Impact Awards included anything from technologies that improve the home buying and selling experience in the world's most competitive housing market to translating crucial COVID-19 restrictions and updates into over 18 languages for European travellers
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Our Solution We launched the mobile banking app alongside their web portal in collaboration with Rabobank and Mendix. Rabobank IDB customers can use the mobile banking app to do their banking on the go. It contains features such as fingerprint or face recognition for signing transactions, a PIN code instead of a hardware token for faster login, and the ability for customers to customize their bank account. Delivering the mobile app was a fantastic opportunity to improve the user experience for existing banking features while also laying the groundwork for future functionality. |